Words of Encouragement

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Friends always think that we have a really cool job. Making drinks, talking with guests, chilling out by the swimming pool, living in this really cool town… Of course, we are so happy right where we are, but it is impossible to explain the long working hours, the stress of finding the right staff, the burden of getting our place more visible to the world. So, if you can picture how much motivation and happiness and energy and excitement we feel every time we read a review from our amazing guests. Well, multiple that by ten times and that’s how grateful we are with kind words from our guests.

Like this one from Travis and Camille, a lovely couple from the US that chose to spend 5 nights with us back in July. They were also the first couple that we went out for dinner with (a very boozy night at H’Mong Sisters indeed). Thank you Camille for a lovely drawing in our guestbook (it is exactly how we remember you guys!), and Travis for a beautifully-written review (our family thinks you must be, or should be, a writer!). We hope to see you guys again soon, in New York or Hanoi!

“Within this outpost of civilization and good taste, you will find wine, music, architecture, fluffy cotton towels, a gorgeous black-bottom infinity pool, and best of all, two perfect hosts and conversationalists, Loïc and Van Anh Diels. The staff, trained by your hosts and some of their international colleagues in the hospitality industry, is attentive and unobtrusive, which, as travelers familiar with Vietnam will know, is a perk not to be taken for granted. You will remember forever the rice paddies that sprawl into the mountainous distance around you; the loafing water buffalos, the perching storks. You’ll remember forever the house cocktails, conceived and executed by Loïc the artist, of lavender and rosemary infused gins. I say artist instead of “mixologist” because the latter term smacks of too much science. Nothing about this stunningly renovated French Colonial plantation house with gorgeous flooring and fixtures feels like cold, hard science even if your hosts both have masters degrees in hospitality and likely orchestrate very much when you aren’t looking. Finally, there’s the pricing. Belgian beers and imported wines are priced seemingly at cost. Guests will note a sense of honest restraint where they might elsewhere expect absurd mark-ups and service fees associated with, say, having food delivered or day trips organized. Here again we see that at Heron House the dismal science of life is suppressed, and the art of it set free.”

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